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Marcus van Riesen
Annenstraße 5
20359 Hamburg


Phone: +49 (0) 40 - 317 713 - 0
Fax: +49 (0) 40 - 317 713 - 13

Sales tax identification number: DE 118940687
Tax number: 46/198/00996

Managing Director: Marcus van Riesen

responsible trade office:

Freie und Hansestadt Hamburg
Bezirksamt Hamburg-Altona
Fachamt Verbraucherschutz, Gewerbe und Umwelt
Jessenstrasse 1-3
22767 Hamburg

Phone: 040-42811-6038 / -6039


1. Data protection - general information

In the course of the introduction of the new Data Protection Basic Regulation (DSGVO), we have updated our data protection declaration. All changes required by law regarding the duty to inform and the legal basis for the processing of personal data have been taken into account, which will strengthen your data protection rights. The security of your data and more transparency are important to us. Therefore these changes are binding for us.

2. Responsible position/ contact

The data processing on this website is carried out by the website operator. Our contact details can be found in the imprint of this website.

3. How do we collect your data?

The transmission of your data is always on a voluntary basis. This is personal data that you transmit via our contact form, our online booking mask ("Online Booking", contractual partner C-Booking / Hotel Net Solutions, or directly by e-mail or telephone.

We neither collect nor process any other data beyond the personal data provided by you. We do not use cookies, Google Analytics, Google Remarketing, Google AdSense or Google Adwords. We do not collect IP addresses, do not profile, do not collect statistics and do not send newsletters.

4. Types of data processed

- inventory data (e.g. names, addresses)
- Contact details (e.g. e-mail, telephone numbers)

5. Personal data - purpose, type and scope of processing

You can visit our website without providing personal data.

Personal data such as name, address, telephone number or e-mail address Addresses are not collected unless you give us this information voluntarily, e.g. for the processing of inquiries, for the handling of room bookings, with comments. The voluntarily given data are used exclusively for the purpose for which they were given to us. Purposeful would be here also, the contact information you provide (telephone / e-mail) if necessary, to use the initiation and implementation (contract processing) of an accommodation contract.

Your personal data will not be processed beyond this.

6. Security

The Hotel St. Annen takes the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy.

We have taken various technical and organisational measures to protect your personal data against accidental or unlawful deletion or alteration, loss or unauthorised disclosure or access. Nevertheless, security gaps can occur during the transmission of data via the Internet, which do not guarantee 100% security. You are welcome to submit your request and your data at any time by telephone or mail.

7. Legal basis for the processing

The legal basis for the processing of your personal data is based on the following points:

- on the basis of a consent, Article 6 DSGVO paragraph 1 lit. a and Article 7 DSGVO

- for the performance of a contract or the implementation of pre-contractual measures as well as answering enquiries, Article 6 para. 1 lit. b DSGVO

- to fulfil our legal obligations, article 6 paragraph 1 lit. c DSGVO

- to safeguard the legitimate interests of our company,
Article 6 (1) lit. f DSGVO

8. Cooperation with contract processors and third parties

If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), to pass them on to these or otherwise grant them access to the data, this is only done on basis of a legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, in accordance with Art. 6 para. 1 lit. b DSGVO for performance of the contract is required), you have consented to a legal obligation provides for this or on the basis of our legitimate interests.

Order processors are, among others, Paypal, credit card companies and C-Booking, our partner for the processing of online bookings to produce the accommodation contract (= Hotel Net Solutions, These are commissioned to process data on the basis of a so-called "order processing contract", which is based on Art. 28 DSGVO.

No data are transferred to third countries.

9. Plugins and tools / Use of third-party services and content

Google Maps

This site uses the map service Google Maps via an API. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of our online offers and easy findability of the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO.

More information on the handling of user data can be found in the Google privacy policy:

10. External links

This website contains links to websites of third parties ("external links") or can be linked without its knowledge from other Internet sites via hyperlink have been or will be linked. These websites are subject to the liability of respective operator. The provider has to take care of the external Links the foreign contents to check whether there are any legal violations. At that time no legal violations were apparent. The provider has no influence on the current and future design and content of the linked pages. The setting of external links does not mean that the provider who makes the contents behind the reference or link his own. A constant control of the external links is for the supplier without concrete tips for legal violations is not reasonable. If we become aware of legal infringements but such external links will be deleted immediately.

11. Duration of storage of personal data / deletion of data

All personal data will only be stored as long as this is necessary for the stated purpose (processing of your inquiry or processing of a contract = room booking) is required. This is done in accordance with tax and commercial law. Retention periods are taken into account. According to legal requirements in Germany are kept for 6 years in accordance with § 257 (1) HGB (commercial books, Inventories, opening balance sheets, annual accounts, commercial letters, accounting documents, etc.) as well as for 10 years according to § 147 Abs. 1 AO (books, records, Management reports, accounting vouchers, commercial and business letters, For taxation relevant documents, etc.). By order of the competent authorities we are allowed to information about this data (inventory data) in individual cases, insofar as this is necessary for purposes of criminal prosecution, for the prevention of danger, for the fulfilment of legal Tasks of the constitution protection authorities or the military counterintelligence service or necessary for the enforcement of intellectual property rights.

In the context of a general contact request by e-mail or contact form we store your data only as long as this is necessary for the respective correspondence is necessary.

The data processed by us will be deleted in accordance with articles 17 and 18 DSGVO or restricted in their processing. Unless within the scope of this privacy policy explicitly stated, the data stored with us will not be Data deleted as soon as they are no longer necessary for their intended purpose and the deletion does not conflict with any legal storage obligations. Provided that the data is not deleted because it is stored for other and legally permissible purposes, their processing is restricted. This means that the data are blocked and not processed for other purposes. This applies, for example, to data that must be kept for commercial or tax reasons.

12. Contact form

If you send us inquiries via contact form, your Details from the enquiry form including the information you provided there Contact details for the purpose of processing the request and in case of follow-up questions stored with us. We do not pass on this data. The processing of the data entered in the contact form is thus exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You may revoke this consent at any time. An informal communication is sufficient for this purpose by e-mail to us. The legality of the up to the revocation occurred Data processing operations remain unaffected by the revocation. The data entered by you in the contact form remain with us until you request us to delete the data, revoke your consent to storage or to Purpose for data storage is not applicable (e.g. after completed processing your request). Mandatory legal provisions - in particular Retention periods - remain unaffected.

13. Users' rights

13.1. Right of access and rectification

Under Article 15 of the DSGVO, you have a right to information about the stored data. Likewise, in accordance with Article 16 DSGVO, you have the right to Correction of incorrect data, blocking and deletion. Please contact us for this purpose to or by post to the address given at the beginning of this document.

13.2. Right to withdraw consent

In accordance with Article 7 DSGVO, you have the right to revoke your consent to the processing of your personal data at any time and with effect for the future.

13.3. Right of appeal

In accordance with Article 21 DSGVO, you can object to the future processing of data concerning you at any time.

13.4. Deletion of your data / limitation of processing

Under Article 17 of the DSGVO, they have the right to demand that data concerned shall be deleted immediately or, alternatively, in accordance with the Article 18 DSGVO to demand a restriction of the processing of the data.

You can also request the deletion of personal data if have exercised the right under 13.2. and 13.3.

13.5. Right to data portability

Under Article 20 DSGVO, you have the right to receive data provided by you in a structured, common and machine-readable format.

13.6. Right of appeal

Under Article 77 DSGVO, they have a right of appeal to the competent supervisory authority.

14. Legal notice

The Hotel St. Annen checks and updates the information on its website all the time. In spite of all care, data may have changed in the meantime. A Liability or guarantee for the topicality, correctness and completeness of the information The information provided can therefore not be adopted. Same also applies to all other websites to which reference is made via hyperlink. The Hotel St. Annen is not responsible for the content of the websites which not responsible.

Furthermore, the Hotel St. Annen reserves the right to make changes or additions to the information provided.

The use of the contact data of the imprint for commercial advertising is expressly not desired, unless the provider had previously submitted his written consent or a business relationship already exists. The provider and all persons named on this website hereby object to any and all commercial use and transmission of your data.

15. Consumer dispute participation

The Hotel St. Annen takes part in dispute resolution proceedings before a Consumer arbitration board part.

General consumer arbitration board of the Zentrum für Schlichtung e.V.

DEU online dispute resolution platform:

16. Copyright and ancillary copyright

The contents of this website are subject to the copyright of the domain owner. The copyright protection refers in particular to the content and structure of this website. website as well as to all images, videos, logos, graphics, texts, animations, brand names and their arrangement on this website website. Any use is prohibited without the express written consent of the of the domain holder is inadmissible. This applies in particular to reproductions, translations and any form of electronic processing. This website and their contents were compiled with the greatest possible care. For the The correctness of the texts and representations on this website is nevertheless assumes no liability. Should you be of the opinion that the content or the presentation of this site foreign rights or legal regulations violate the law, we ask for a corresponding notification without intervention a lawyer. We agree to consider the complaint immediately and in the case of a violation of the law, to remove these immediately, without the involvement of a lawyer is necessary.

17. Legal validity of this disclaimer

This disclaimer is to be regarded as part of the Internet offer, from which was referred to this page. If parts or individual formulations of this text of the valid legal situation not, no longer or not should fully comply with the requirements of this document, the remaining parts of the document remain in their content and their validity are not affected by this.

18. Special terms of use

Insofar as special conditions for individual uses of this website are not the above-mentioned numbers, will be explicitly stated at the appropriate place. pointed out. In this case, the special terms and conditions for the respective individual case shall apply. Terms of use.

19. Changes to this privacy policy

The Hotel St.Annen reserves the right to change this privacy policy. The current version of the data protection declaration is always available on the website of

Status: May 2018, Hotel St. Annen